By placing an order electronically through the website you are using, you are deemed to have accepted the pre-information form and the distance sales contract provided to you.

Buyers are subject to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the purchased product.

Shipping costs will be paid by the buyer.

Each purchased product will be delivered to the person and/or organization at the address indicated by the buyer within a legal period not exceeding 30 days. If the product is not delivered within this period, the Buyers may terminate the contract.

The purchased product must be delivered complete, in accordance with the specifications stated in the order, and with any accompanying documents such as warranty certificate and user manual.

If it becomes impossible to sell the purchased product, the seller must inform the buyer in writing within 3 days of learning of this situation. The total amount must also be refunded to the buyer within 14 days.

**IF PAYMENT IS NOT MADE FOR THE PURCHASED PRODUCT:**

If the buyer fails to pay for the purchased product or cancels the payment in their bank records, the seller's obligation to deliver the product ends.

**PURCHASES MADE WITH UNAUTHORIZED USE OF CREDIT CARD:**

If, after delivery of the product, it is determined that the buyer's credit card was used fraudulently by unauthorized persons, and the price of the sold product is not paid to the seller by the relevant bank or financial institution, the buyer is obliged to return the product to the seller within 3 days, with the shipping costs borne by the seller.

**IF THE PRODUCT CANNOT BE DELIVERED ON TIME DUE TO UNFORESEEN REASONS:**

If unforeseen force majeure events occur and the product cannot be delivered on time, the buyer will be notified. The buyer may request cancellation of the order, replacement of the product with a similar one, or postponement of delivery until the obstacle is removed. If the buyer cancels the order; If the payment was made in cash, the refund will be paid in cash within 14 days of cancellation. If the buyer paid by credit card and cancels the order, the product price will be refunded to the bank within 14 days of the cancellation, but it may take 2-3 weeks for the bank to transfer the amount to the buyer's account.

BUYER'S OBLIGATION TO INSPECT THE PRODUCT:

The buyer shall inspect the goods/services subject to the contract before taking delivery; they shall not accept damaged or defective goods/services from the shipping company, such as those that are dented, broken, or have torn packaging. Goods/services received will be considered undamaged and in good condition. The BUYER is obliged to carefully protect the goods/services after delivery. If the right of withdrawal is exercised, the goods/services must not be used. The invoice must also be returned with the product.

RIGHT OF WITHDRAWAL:

BUYER; The BUYER may exercise their right to withdraw from the contract within 14 (fourteen) days from the date of delivery of the purchased product to themselves or to the person/organization at the address indicated, by notifying the SELLER through the following contact information, without incurring any legal or criminal liability and without giving any reason.

SELLER'S CONTACT INFORMATION FOR NOTIFICATION OF WITHDRAWAL:

E-MAIL: info@ghostintown.com
TEL: 0850 308 92 10
WhatsApp: 0534 887 88 50

PERIOD OF THE RIGHT OF WITHDRAWAL:

If the purchased item is a service, this 14-day period begins from the date the contract is signed. The right of withdrawal cannot be exercised in service contracts where the performance of the service has begun with the consumer's consent before the expiration of the withdrawal period. The Buyer's notice regarding the right of withdrawal is provided in the Distance Contracts and Cancellation Conditions, and the Buyer places the order knowing the withdrawal conditions.

The costs arising from the exercise of the right of withdrawal shall be borne by the SELLER.

To exercise the right of withdrawal, notification must be given to the SELLER within 14 (fourteen) days by registered mail, fax, e-mail, or by the method notified by the SELLER, or in writing or by the relevant method, and the product must be unused in accordance with the "Products for which the Right of Withdrawal Cannot Be Exercised" provisions regulated in this contract.

EXERCISE OF THE RIGHT OF WITHDRAWAL:

The invoice for the product delivered to a third party or the BUYER (If the invoice for the product to be returned is issued to a company, it must be sent with a return invoice issued by the company. Returns of orders invoiced to companies cannot be completed unless a RETURN INVOICE is issued.)

The return form, the box, packaging, and any standard accessories of the products to be returned must be delivered complete and undamaged.

RETURN CONDITIONS:

The SELLER is obligated to return the total amount and any documents obligating the BUYER to the BUYER within a maximum of 10 days of receiving the cancellation notice, and to retrieve the goods within 20 days.

If the value of the goods decreases due to a fault of the BUYER, or if return becomes impossible, the BUYER shall be liable for the SELLER's damages in proportion to the fault.